United in protecting air passengers

APRA works closely with the European Union to strengthen air passenger rights, ensuring fair treatment and compensation for all passengers.

Our members

passengers fly with EC 261 protection every year

0 million

passengers experience a flight disruption every day

0 million

passengers are eligible for compensation each year

0 million

Who is APRA?

We’re a non-profit organization made up of companies and advocates that collaborates with policymakers, airlines, and airports to put air passenger rights at the top of the agenda.

Defending Your Rights

Strengthening EU Travel Protections

Our vision

Excellent air passenger rights in the EU, that ensure a safe and fair travel experience for everyone.

Our mission

Actively engage policymakers to push for the best possible flight regulations in Europe.

10 golden rules of air passenger rights

These golden rules are our recommendations to improve and strengthen current EU passenger rights. We believe that these changes would greatly benefit air passengers of the future.

Improve passenger rights

Revisions to Regulation EC 261 should improve the situation for air passengers and incorporate the relevant ECJ rulings.

Uniform thresholds

Revisions to Regulation EC 261 should improve the situation for air passengers and incorporate the relevant ECJ rulings.

Increase compensation

Compensation amounts should be revised to a new limit of up to €900, as they've lost over 40% of their value since 2004.

Flexible definitions

Extraordinary circumstances should not be listed exhaustively, as there will always be situations not covered (e.g. COVID).

Prompt alternative transportation

When the airline cancels a flight, the passenger should be booked on the next available connection, including flights operated by competing airlines.

Incorporation of luggage

Delayed, lost, or damaged luggage should be covered by the scope of EC 261.

Insolvency protection

We support the creation of a guarantee fund or insurance scheme to ensure that passengers are protected when an air carrier goes bankrupt or loses its license.

Extend notice period to 8 weeks

Passengers should be notified of cancellations or alterations 8 weeks prior to the scheduled departure, so they can find reasonable alternatives.

Transparent pricing

Airlines must be transparent about extra fees, such as for baggage and priority boarding. And families should never be required to pay to sit together.